Saturday, July 21, 2007

A friend emailed an article from www.law.com to me that I thought was interesting.

In In re Rodriguez, No. 06-1988, --F.3d--, 2007 WL 1827284 (6th Cir. June 27, 2007), the 6th U.S. Circuit Court of Appeals reversed a summary judgment award in favor of employer, FedEx Freight East, Inc., which allegedly denied an employee a promotion due to the employee's accent and speech characteristics. The appellate court concluded that the employee had provided direct evidence in support of his national origin discrimination claim.

The employee was not selected for a supervisory position he sought. A manager allegedly told Rodriguez that he would have hired Rodriguez but for the supervisor’s stated concern that Rodriguez's accent and speech pattern would adversely impact Rodriguez's ability to rise through the customer ranks.

Another FedEx manager allegedly told Rodriguez that his supervisor said he did not promote Rodriguez because of Rodriguez's accent and "how he speaks."

lower court granted summary judgment to FedEx on Rodriguez's race discrimination claim (which the 6th Circuit later reclassified as a national origin discrimination claim) over the promotion denial.

As the lower court viewed the statements about Rodriquez's accent and speech, the court decided that the employee must establish that he was a member of a protected class, that he was qualified for the position applied for, that he was denied the position and that similarly situated employees who were not members of the protected class were treated more favorably to state a prima facie case of discrimination. The burden then shifts to the employer to articulate a legitimate nondiscriminatory reason for its actions. The burden then shifts back to the employee to demonstrate that the employer's proffered reason was a pretext for discrimination. Applying that standard, the district court found that Rodriguez had failed to establish a prima facie case because Rodriguez did not establish that he was qualified for the promotion or that he was treated differently than a similarly situated non-Hispanic employee.

On appeal, the 6th Circuit reversed the lower court’s decision in favor of grant of FedEx on Rodriquez's promotion claim. The 6th Circuit concluded that the district court erroneously treated the negative statements about Rodriquez's accent and speech pattern as circumstantial evidence of discrimination and improperly analyzed the evidence under the McDonnell Douglas burden-shifting framework.

Rather, the appeals court concluded that such statements were direct evidence of discrimination. Direct evidence of discrimination is "evidence, which, if believed, requires the conclusion that unlawful discrimination was at least a motivating factor in the employer's actions." Jacklyn v. Schering-Plough Healthcare Products Sales Corp., 176 F.3d 921, 926 (6th Cir. 1999). Once a plaintiff provides direct evidence of discrimination, the employer has the burden of showing that "it would have terminated the plaintiff's employment had it not been motivated by discrimination."

The appeals court concluded that the comments showed that a FedEx decision maker denied Rodriquez the position because of his accent and English language skills. The court noted that "accent and national origin are inextricably intertwined." The court also noted that the Equal Employment Opportunity Commission regulations recognize "linguistic discrimination as national origin discrimination."

It is not a huge leap to see how this case could be applied to hiring and show how a person rejected because of an accent has been discriminated against.

Jeff Altman
The Big Game Hunter

Concepts in Staffing
thebiggamehunter@cisny.com

© 2007 all rights reserved.

Jeff Altman, The Big Game Hunter, is Managing Director with Concepts in Staffing, a New York search firm, He has successfully assisted many corporations identify management leaders and staff in many disciplines since 1971. He is a certified leader of the ManKind Project, a not for profit organization that assists men with life issues, and a practicing psychotherapist.

To receive a daily digest of positions emailed to you, search for openings that The Big Game Hunter is working on, to use Jeff’s free job lead search engine, Job Search Universe, to subscribe to Jeff’s free job hunting ezine, “Head Hunt Your Next Job, or his staffing ezine, “Natural Selection”, or to learn about his VIP program, go to www.jeffaltman.com. Job Search Universe is also available at www.jobsearchuniverse.com To add your firm’s career page to “The Universe” email the url to jobsearchuniverse@gmail.com.

If you would like Jeff and his firm to assist you with hiring staff, or if you would like help with a strategic job change, send an email to him at thebiggamehunter@cisny.com (If you’re looking for a new position, include your resume).

If you have a question that you would like me to answer pertaining to job hunting or hiring, email it to me at:
thebiggamehunter@gmail.com

Doctor, Please. Far Less of This

I don’t know about you, but when I arrive at my doctor’s office on time for an appointment, I am greeted (if you want to call it that) by a receptionist who would rather be a nurse who asks me to fill out an intake form that could have been emailed to me in advance of the appointment, The form requires certain basic and obvious information which, upon completion, I am asked to return to her (and it is generally a “her”).

From there I wait.

I am not asked to wait or asked if I CAN wait. I am left alone to wait and read magazines that are often 6 months old. The wait can take a minute or an hour.

How different is that from the experience that is offered to job hunters who come to human resources at your organization?

How does a receptionist “receive someone” That is what they are there for, right? To be the receptor for an organization receiving someone, right?

Do you email applications to applicants or make them complete the form in person?

Subconsciously, do you judge their handwriting?

How old are your magazines?

Is someone invited to have a beverage?

How long are they kept to wait by you? Is you receptionist overwhelmed and thus delays occur between the applicant being ready to meet you and when they actually are caused by their being expected to answer phones which delays notification of someone’s arrival.

Once a week, I receive a call from a client who is asking where my candidate is only to later discover that the delay was caused by the receptionist or security not letting them know someone is waiting for them.


And what is the message that you are sending with this “process”? I’ll tell you. Once you join, you will become the third drone on the left in a cubicle and become Dilbert.

How different would it for someone to receive the application by email so that they can complete it online, print it out and sign it and bring it with them to the interview.

How does someone feel if they are greeted by someone with a huge smile or who apologizes to them for not taking time to chat with them but that they have a project to do for someone? How about this week’s magazines and today’s newspapers or a short video about the firm and opportunities within it featuring the CIO, CEO, CFO or other leaders who make it inviting to join.

How do you think someone feels when they are greeted on time?


The process most organizations have for receiving someone is cold and impersonal. You can change it and make your one that helps to make your process a hiring magnet.


Jeff Altman
The Big Game Hunter
Concepts in Staffing
thebiggamehunter@cisny.com

© 2007 all rights reserved.

Jeff Altman, The Big Game Hunter, is Managing Director with Concepts in Staffing, a New York search firm, He has successfully assisted many corporations identify management leaders and staff in many disciplines since 1971. He is a certified leader of the ManKind Project, a not for profit organization that assists men with life issues, and a practicing psychotherapist.

To receive a daily digest of positions emailed to you, search for openings that The Big Game Hunter is working on, to use Jeff’s free job lead search engine, Job Search Universe, to subscribe to Jeff’s free job hunting ezine, “Head Hunt Your Next Job, or his staffing ezine, “Natural Selection”, or to learn about his VIP program, go to www.jeffaltman.com. Job Search Universe is also available at www.jobsearchuniverse.com To add your firm’s career page to “The Universe” email the url to jobsearchuniverse@gmail.com.

If you would like Jeff and his firm to assist you with hiring staff, or if you would like help with a strategic job change, send an email to him at thebiggamehunter@cisny.com (If you’re looking for a new position, include your resume).

If you have a question that you would like me to answer pertaining to job hunting or hiring, email it to me at:

thebiggamehunter@gmail.com

Friday, July 13, 2007

What's That a Job For?

I receive lots of corporate job descriptions from companies around the US.

As much as firms say they want to hire people, there remains a certain production line quality about the job descriptions.

How many of you post job descriptions or send them to recruiters with titles like

Accountant Level 3
Desktop Support Grade 44
Sr. Civ Eng Grade 6
Security Consultant (for a staff position)

The job specifications describe a person and the job in ways like this:

Serve as project manager for xxxxxxx engagements at banking and other financial institutions firms. Lead all aspects of the project, including the development of a project plan, staffing, assigning project responsibilities and managing the performance of all team members to meet project requirements. Manage client expectations and interactions to maintain effective communications, client involvement and to ensure client satisfaction.

Here are the 93 things we require of you in order to be considered for this job.

In addition to these 93, we prefer people who
1. Are able to leap tall buildings in no more than 2 bounds
2. Possess excellent oral communications
3. Live within two blocks of our location


Please write job descriptions like people are human and not robots.

If you show you care about people in their work in the description and as you interview you, they will believe you when you tell them that people are an important asset at your company.

Jeff Altman
The Big Game Hunter

Concepts in Staffing
thebiggamehunter@cisny.com

© 2007 all rights reserved.

Jeff Altman, The Big Game Hunter, is Managing Director with Concepts in Staffing, a New York search firm, He has successfully assisted many corporations identify management leaders and staff in many disciplines since 1971. He is a certified leader of the ManKind Project, a not for profit organization that assists men with life issues, and a practicing psychotherapist.

To receive a daily digest of positions emailed to you, search for openings that The Big Game Hunter is working on, to use Jeff’s free job lead search engine, Job Search Universe, to subscribe to Jeff’s free job hunting ezine, “Head Hunt Your Next Job, or his staffing ezine, “Natural Selection”, or to learn about his VIP program, go to www.jeffaltman.com. Job Search Universe is also available at www.jobsearchuniverse.com To add your firm’s career page to “The Universe” email the url to jobsearchuniverse@gmail.com.

If you would like Jeff and his firm to assist you with hiring staff, or if you would like help with a strategic job change, send an email to him at thebiggamehunter@cisny.com (If you’re looking for a new position, include your resume).

If you have a question that you would like me to answer pertaining to job hunting or hiring, email it to me at:
thebiggamehunter@gmail.com