Sunday, November 12, 2006

The Disconnect Between Management and HR

I used Google to search for the function of a human resources department and found
a pretty typical description:


The Human Resources Department acts as a business partner working with and
for the employees, divisions, and units of the
Cancer Center
, including staff and
academic employees, supervisors, and management.

This was obviously written as a description for a hospital but, substituting
a word or two, it could just as easily been written for your organization.
Yet would it be true.


Would you truly see human resources as a business partner, or an encumbrance
or a nuisance to hiring?

Unfortunately, too many managers and business owners refuse to partner with
their human resource people, during budget formulation, during the process of
developing a specification or during the recruiting process. Conversely, many
human resource professionals perceived and believe that they are treated as
“less than” their line management brethren, rather an integral part of the
recruiting process.

In fact, when done well, human resources, is very much a social work process
(to use the lingo of one viewpoint) and a killer application (to use Jack & Suzy
Welch [Jack of GE fame}).

I can examine the roots of the “disconnect” between the ideal (the killer
application/the good social work process) and the current one that may reside
in your organization (a disrespected nuisance), but, frankly, believe that each
organization has its own history of how this was created.

It is only necessary to go into the past to communicate with one another where
the problems originally occurred, see how they can be fixed going forward and
get everyone back to the table with one another to (re)create the partnership.

What is critical in a climate of labor shortages that all cylinders be working
and that the car is pointed in the right direction.

My friend, Dennis, is a martial arts instructor who went to his sensei for permission
to learn a second discipline. In his explaining his refusal to grant
permission, the sensei explained,

When a dog chases a rabbit, he can catch it; when a dog chasses two
rabbits, he catches none.”

When organizations are going off in multiple uncommunicative paths to finding
and retaining talent, the enterprise is stressed unnecessarily. When everyone
works together, there is a great opportunity to unify efforts and get better results.


Jeff Altman
The Big Game Hunter

Concepts in Staffing
jeffaltman@cisny.com

© 2006 all rights reserved.


Jeff Altman, The Big Game Hunter, is Managing Director with Concepts in Staffing, a New York search firm, He has successfully assisted many corporations identify management leaders and staff in technology, accounting, finance, sales, marketing and other disciplines since 1971. He is a certified leader of the ManKind Project, a not for profit organization that assists men with life issues, and a practicing psychotherapist.

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